Sorted:

Billing Refund Policy

I have a question regarding a transaction. Who should I contact?

Can I transfer tokens from one account to another?

My purchase dates do not match those of the charges on my bank statement, why?

My ability to purchase and spend tokens is temporarily suspended, what do I do?

What will appear on my bank/credit card statement?

How can I get larger token packages?

I purchased tokens but they haven’t shown up in my account yet

What do I do if my transaction has been declined?

Can I buy tokens with a debit/prepaid/virtual card?