Models
81
Broadcast and ChatEarningsGeneral Model QuestionsGetting startedModel documentsMy profilePaymentsSettings and PrivacyTroubleshooting
How to do a Payout Request How to set up Lovense using the browser extension How to fix webcam issues Camera access denied error What can I do, in case the password recovery link was not received? Changing your password I did not receive the email verification link, what can I do? Changing your email address Confirming your email address Clear your browser of cache and cookies
Photo and Video rules Information about Broadcasting Rules for Models Setting up Paxum as your payout method Confirming your email address Adding your interests to your profile What is income per hour? What are Favourites, and how to become someone's Favourite? Can I use my mobile device to broadcast? How can I start broadcasting?
Studios
23
Why is my studio’s model blocked? How can I download the Studio Agreement? How to withdraw payments Can you please verify my studio account? How to set up my payment settings Can you please verify my model account? How to change studio owner Studio owner’s document Transferring models between accounts Earning statistics page for studios
Basic Tour for Studios Can you please verify my studio account? What is a Studio account? How to withdraw payments How to create a Studio account? How can I download the Studio Agreement? 11 Must-Know Rules How can I add models to the Studio account? Why is my studio’s model blocked? How to ensure that you receive important emails from us (Gmail users)
Users
45
Abuses/ComplaintsAccount QuestionsBilling QuestionsGeneral QuestionsGetting startedTechnical Questions and Solutions
Who can report spam in the chat and how? How can I recover my password? How can I verify my account? Billing Refund Policy I have a question regarding a transaction. Who should I contact? Can I transfer tokens from one account to another? My purchase dates do not match those of the charges on my bank statement, why? My ability to purchase and spend tokens is temporarily suspended, what do I do? What will appear on my bank/credit card statement? How can I get larger token packages?
Tokens Refund Policy What is a Group show? I have a question regarding a transaction. Who should I contact? How can I fix sound issues? How can I buy tokens? What is minimum duration in a show? Billing Refund Policy I'm experiencing difficulties watching live streams, what should I do? How much does a token cost? What’s the Wheel of Fortune?