Wire transfer not received

It usually takes up to 10 workings days to receive a wire transfer payment. If you have problems, please check the payment details and contact your bank.


If more than two weeks have passed and you still haven’t received the wire transfer, please do not hesitate to contact our 24/7 customer support team.


We can resend the wire transfer only if it returns back to us, so please be very accurate when adding your payment details.